Welcome to Pony Clips (“we,” “our,” or “us”), your preferred ecommerce site for hair ties and clips. We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website or make purchases from us.

By accessing or using Pony Clips (www.ponyclips.com) or providing your information to us, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our website or provide any personal information.

Information We Collect:

• Personal Information: When you visit our website, make a purchase, or subscribe to our newsletter, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information. This information is necessary for processing your orders and providing customer support.
• Website Usage Data: We may collect non-personal information automatically, such as your IP address, browser type, device information, operating system, and website activity. This data helps us understand how visitors interact with our site and improve its functionality.

Use of Information:

• Order Processing: We use your personal information to process and fulfill your orders, including shipping and handling, order confirmations, and customer service communication.
• Email Communication: With your consent, we may send you promotional emails, newsletters, or product updates. You can opt-out of these communications at any time by following the unsubscribe link in the email or contacting us at [email protected].
• Customer Support: We may use your information to respond to your inquiries, provide assistance, and address any issues you encounter while using our services.
• Improving User Experience: We may analyze website usage data to enhance our website’s design, functionality, and content.

Disclosure of Information:

• Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, delivering orders, and conducting business. These providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose.
• Legal Compliance: We may disclose your information if required by law, government authorities, or to protect our legal rights, privacy, safety, or property.

Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission or storage method is completely secure. We cannot guarantee the absolute security of your information.

Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your browsing experience and collect website usage data. You can manage your cookie preferences through your web browser settings.

Children’s Privacy:
Pony Clips does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will promptly delete it from our records.

Changes to the Privacy Policy:
We may update this Privacy Policy from time to time. Any revisions will be effective upon posting the updated version on our website. We encourage you to review this page periodically to stay informed about our privacy practices.

Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email protected].

Thank you for entrusting Pony Clips with your personal information. We value your privacy and will continue to make efforts to protect it.